Learn everything about Microsoft Dynamics and its applications in small business. Educational articles, questions answered, and breathtaking ideas.

A firm need for change: Power Apps for professional services

2021-02-19T15:20:22-07:00By |

For as long as the “billable hours” model has existed, professional services firms have faced the imperative to do more with less. That’s because when a client is paying for your time, they want that time (and therefore their money) to be spent as cost-effectively as possible. Otherwise, the line of thought runs, they’ll get somebody else to do the job just as well but quicker and cheaper.   In 2021, “doing more with less” hinges on your willingness and ability to drive digital transformation and adopt new game-changing tech. And because you want to be that “somebody else” – not the firm getting ditched – I’ll explore how to do that. In this case by harnessing the possibilities of low-code development [...]

Digital transformation in healthcare: A cure for the industry?

2021-02-19T15:12:24-07:00By |

The COVID-19 pandemic has introduced new challenges to the already ailing healthcare industry. However, technologies such as Microsoft Power Apps hold the key to solving many of its problems, so I’d like to explore how digital transformation in healthcare has the potential to be the powerful pick-me-up healthcare needs.    First of all, though, a little background. Let’s take a look at the charts.   Recent history and prognosis Even before the pandemic, the healthcare industry was running on fumes. Healthcare costs have been steadily increasing, with quality care becoming less affordable and accessible for many patients.   These strains have been felt by healthcare professionals, too. According to 2020 research from Medscape, as much as 42% of physicians reported being burned out. And the industry has also been drowning in a rising [...]

Digital Transformation Trends in 2021

2021-01-28T13:25:50-07:00By |

No one could have predicted the series of events that unfolded in 2020. The global coronavirus pandemic perpetuated an upheaval of everything we knew as usual almost overnight. A decade of digital transformation happened within six months, pressuring businesses to adapt by creating a secure and reliable remote working environment. The pandemic accelerated digital transformation and almost everything else about how technology drives a business forward. Let us see how this innovation will continue to carry us as we move into 2021. What is Next for Business Technology A question that everyone is asking relative to the pandemic, the [...]

The Agile Movement— What It Is and What It Is Not

2021-01-28T13:32:59-07:00By |

The Agile movement is often misinterpreted and misunderstood. Agile is not something you buy or do; it is company culture, an approach, a mindset. It is essential to understand what it is, what it is not, its various forms, and how to implement it to adopt the agile mentality. This concept is why we created this guide to walk you through all aspects of agile so that you can build productive, customer-focused teams. What is Agile? Agile is a word used to describe various software development approaches, emphasizing gradual delivery, continual planning, team collaboration, and continual learning. The term [...]

Cross-Channel Personalization with Microsoft Customer Voice

2021-01-28T13:40:56-07:00By |

Knowing your customer base's interests and using them to create extraordinary experiences seems like an impossible and daunting task. With a robust customer relationship platform such as Microsoft's Customer Voice, businesses can gather and track customer metrics that mean the most to their mission while harnessing the power of cross-channel personalization. Let us explore what capabilities of Customer Voice and what it means for your business. Customer Voice is the New Forms Pro A year ago, Microsoft launched Forms and Forms Pro, which functioned in tandem with the Common Data Service to provide users with customer feedback and survey [...]

Avoiding Disaster with Microsoft Dynamics GP

2020-06-27T15:01:52-06:00By |

If we know one thing for sure during this trying time, it is that change is inevitable, and preparation is critical. Advancements in technology have been driving transformation for quite some time now. Yet, it took the onset of a global pandemic to change business models that were no longer effective. You can feel the ripple effect of this change within every business layer, not just revenue, but business operations. With the help of Microsoft Dynamics GP, Microsoft's cloud-based business management solution, companies can grow and evolve rather than crumble under pressure. Microsoft Fighting Disaster on Front Lines Since the [...]

Improve Performance with Dynamics 365 for Marketing

2020-04-10T16:26:25-06:00By |

Microsoft Dynamics 365 is a customer relationship software that helps businesses organize customers, leads, and essential insights on a single platform. The Dynamics 365 platform consists of five cloud-based applications. The applications are Dynamics 365 for Sales, Dynamics 365 for Marketing, Dynamics 365 for Customer Service, Dynamics 365 for Field Service, and Dynamics 365 for Project Service Automation. Each application creates a personalized platform tailored to the unique needs of your business. Dynamics 365 for Marketing is an app dedicated to providing users with the tools to run targeted, multi-channel campaigns through marketing automation, helping turn leads into engaged [...]

Energy Sector on Jeopardize by Coronavirus, Oil price war; how to survive?

2020-04-12T13:58:44-06:00By |

The challenges facing the energy industry are now mounting with the coronavirus pandemic outbreak pushing the global economy into recession and the oil price war between Saudi Arabia and Russia, sending barrel prices to the south. The forecast for advanced and in developing economies are not good for the rest of the year, so companies are moving now to provide them with tools that can help them to save money and to prepare themselves for the moment when everything will be back on track. Clouds in the energy sector upstream The downturn that pundits have been predicting for well [...]

How to Choose the Best Mobile App Development Company for Your Business

2020-03-29T14:02:15-06:00By |

Ready to create an app for your business, but don't know where to start? We are here to help! Below is a road map to help you choose the best mobile app development company for your business. From defining what you need and want to navigate long-term partnerships, we will walk you through each step. No matter what industry your business is working in or the size of your company, having the right mobile app development company is a crucial decision that can affect your organization's performance or enhance your whole business. Just check the increase of mobile apps [...]

Everything You Need to Know About Microsoft Dynamics 365

2020-03-29T14:13:05-06:00By |

The way we do business is changing, quickly. Change is inevitable, and the way you connect your company, customers, and data directly impacts customer experiences, business operations, and financial growth. Microsoft Dynamics 365 is changing the way we use to interact with customers. Follow along as we answer the questions: What is Microsoft Dynamics? How does it work? Why should I use it? Microsoft Dynamics 365 is a customer relationship solution that helps businesses organize and manage their customer and lead data through a set of five cloud-based applications within a singular portfolio. The applications are: Dynamics 365 for [...]

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