Many organizations have turned to Microsoft’s Power Apps to build, host, and maintain custom applications. The popular tool makes it easier, quicker, and more cost-effective than ever to roll out digital solutions for almost any business requirement imaginable. However, the benefits of Power Apps portals are perhaps lesser-known. As businesses return to the office after the pandemic, this feature of Power Apps could make a big difference.
What are Power Apps portals?
Power Apps portals are user-facing hubs that allow customers or employees to interact digitally with the organization, its data, and its various applications. With Power Apps portals, it’s easy to create and manage responsive websites that let people engage with your organization – whether to read company blogs, respond to surveys, or access and manage important information.
With Power Apps, it’s easy
Organizations everywhere are making a gradual return to business premises after the COVID-19 outbreak. With social distancing in place, organizations need to be smart about supporting their employees and serving their customers. Power Apps can reduce the burden of going back to the office by helping you build the applications you need to tailor your business operations for the new normal.
Power Apps portals allow users to internally or externally interact with your organization. Effectively a one-stop-shop for interacting with your customer-facing information or as an internal intranet, Power Apps portals can do the heavy lifting when it comes to external or internal comms. Let’s explore some real-world scenarios where Power Apps and the Power Apps Portal can help an organization planning a return to the office.
- Collecting and processing employees’ health and risk information
- Making business processes contactless wherever possible
- Reducing the need for face-to-face customer interactions
Collect and process health and risk data
It’s fair to say that data privacy concerns have played a significant role in shaping how technology has been used during the pandemic… and not without controversy. Track and trace applications can be a useful tool in monitoring health and risk data for people, both within an organization and in society in general.
There is the potential that in some industries, e.g., international travel, it may or already have become a legal requirement to ensure staff have been vaccinated or have received a negative COVID-19 test. But it’s paramount that this is done diligently and in compliance with all data and privacy regulations. Similarly, an organization might have to track and manage the number of staff on-site at any one time as a legal requirement for re-opening.
Power Apps can be used to create applications and digital forms to allow your employees to register personal information securely. With Power Apps Portal, users can easily input their health data via their phone or smart devices to keep all information up-to-date. And everything is accessible in one place.
Make work contactless where possible
Before the pandemic, most organizations had begun their digital transformation journeys. But many were still in the early stages. The pandemic highlighted the need for organization-wide digital transformation to carry on with their jobs remotely so that employees across teams could carry on with their duties.
Just as digitization enabled remote working at the beginning of the pandemic, it can now play a crucial role in ensuring we go back to the office safely yet productively. With Power Apps, you can make business processes contactless wherever possible through digital forms and automated workflows.
Employees and customers can access a wide range of information and communications via websites created with Power Apps portals. Rather than engaging with someone in person, processes can be kickstarted there and in many cases, work can be done entirely in the cloud.
Reduce face-to-face customer service
Many businesses worry that social distancing will affect their ability to deliver the level of customer service that their customers expect. Of course, being back on-site will be welcome news to most. But it comes with challenges.
With Power Apps portals, you can reduce the need for face-to-face customer interactions while enhancing the quality of customer service. Not only can you simplify customer interactions using Power Apps portals, but you can monitor real-time data, allowing you to provide more informed responses to customer queries. This can help you add more value to customers in your digital interactions with them and potentially reduce the need for face-to-face interactions entirely.
Power Apps portals provide a one-stop-shop for customer-facing information.
Enjoy the benefits of Power Apps portals
Power Apps is a versatile and easy-to-use low-code platform that allows businesses to create exactly the right solutions for their precise requirements. Power Apps portals allow you to further create interactive and responsive sites where customers and employees can access the information they need.
As Microsoft experts with specialists who have an intimate knowledge of the entire Microsoft Power Platform, the Bauen Group is the ideal choice to help you realize the full potential of Power Apps and the benefits of Power Apps portals.
To learn more about the benefits of Power Apps portals and how to monitor real-time data with Power Apps portals, get in contact with the team at the Bauen Group today.
